Effective Date: August 13, 2026
Sinatra Movers (“Sinatra Movers,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when you visit our website, request a moving quote, contact us, or use our services.
This Privacy Policy explains what personal information we collect, how we use and protect it, when we may disclose it to service providers, how we use cookies and similar technologies, how we handle SMS communications, how long we retain information, and the privacy rights that may be available to California residents.
By using our website, you acknowledge the practices described in this Privacy Policy.
We may collect personal information that you voluntarily provide when you use our website, submit a quote request, contact us, communicate with us by phone or email, or otherwise interact with Sinatra Movers.
The categories of personal information we may collect include:
First name
Last name
Telephone number
Email address
Other contact information you voluntarily provide
When you request a moving quote or contact us about moving services, we may collect:
Requested moving date
Origin ZIP code
Destination ZIP code
Size or type of move
Information about the services you are interested in
Information contained in notes or messages submitted through our forms
Other information you voluntarily provide about your moving requirements
If you contact us by phone, email, text message, online chat, or another communication method, we may retain information relating to that communication, including the information you choose to provide.
When you visit our website, certain information may be collected automatically through cookies, server logs, analytics tools, security technologies, and similar technologies.
Depending on the technologies used on the website, this information may include:
IP address
Browser type and version
Device type
Operating system
Pages visited
Website interactions
Referring website or page
Date and time of visits
General geographic information derived from an IP address
Technical information about your connection and device
Our website allows visitors to request moving quotes and contact Sinatra Movers through online forms.
Our quote form may collect your:
First and last name
Phone number
Email address
Moving date
Origin ZIP code
Destination ZIP code
Move size
Additional notes or information you choose to provide
SMS communication consent
We use information submitted through these forms to respond to your request, prepare or provide a moving quote, communicate with you about your requested services, schedule appointments, and coordinate moving services.
Please do not submit sensitive personal information through a quote or contact form unless it is specifically requested and reasonably necessary for the service.
We may use personal information for the following purposes:
Responding to quote requests
Preparing and providing moving estimates
Scheduling moving services
Confirming appointments
Sending appointment reminders
Coordinating requested moving services
Responding to questions and customer service requests
Communicating with prospective and existing customers
Providing residential and commercial moving services
Providing packing, storage, piano moving, office moving, and related services
Maintaining business and customer records
Improving our website and services
Monitoring website performance
Maintaining website and information security
Detecting and preventing fraud, abuse, or unauthorized activity
Troubleshooting technical problems
Complying with applicable laws and legal obligations
Establishing, exercising, or defending legal claims
Protecting our rights, property, customers, employees, and business
We may also use information for other purposes that are reasonably compatible with the purpose for which the information was collected or as otherwise permitted by applicable law.
If you provide your phone number or email address, we may use that information to communicate with you about your quote request, moving services, appointments, scheduling, service updates, questions, or other communications that you have requested.
We may also use your contact information for customer service, service coordination, recordkeeping, and other communications reasonably related to your relationship with Sinatra Movers.
We do not require you to provide unnecessary personal information in order to browse the website.
If you provide your mobile phone number and provide SMS consent through our website, Sinatra Movers may send text messages relating to your quote or requested moving services.
These communications may include:
Quote-related messages
Appointment confirmations
Appointment reminders
Scheduling information
Move-related updates
SMS consent is not a condition of purchasing moving services.
Message frequency may vary depending on your interactions with us. Message and data rates may apply depending on your mobile carrier and plan.
You may withdraw your SMS consent at any time by contacting us using the information provided in the “Contact Us” section below.
Where supported by our messaging system, you may also reply STOP to an SMS message to request that SMS communications be discontinued, or HELP for assistance.
Opting out of SMS communications does not necessarily prevent us from communicating with you through other methods, such as email or telephone, when communication is necessary to provide a service you requested.
Our website may use cookies and similar technologies.
Cookies are small data files that may be stored on your device when you visit a website. Cookies and similar technologies may be used to:
Enable website functionality
Maintain security
Remember preferences
Understand how visitors use the website
Measure website performance
Improve the website and user experience
Support website communications and services
Analyze website traffic
Some cookies or similar technologies may be provided by third-party service providers that perform services for us.
You can configure your browser to block, delete, or restrict cookies. If you disable cookies, certain website features may not function properly.
We may use analytics tools and similar technologies to understand how visitors interact with our website and to improve its performance.
Analytics information may include:
Pages viewed
Website interactions
Time spent on pages
Browser and device information
Referring pages
Approximate geographic information
IP address or information derived from an IP address
Analytics information may be collected directly by us or by third-party service providers acting on our behalf.
We use analytics information to understand website usage, identify technical issues, improve the website, and evaluate the effectiveness of our online services.
Our website may provide online chat or customer support functionality through third-party service providers.
If you use online chat, information that you voluntarily provide during the conversation may be processed by the provider operating the chat service.
Such information may include your name, contact information, moving-related information, and the contents of your conversation.
We may use this information to respond to your questions, provide customer support, respond to quote requests, and coordinate requested services.
We may disclose personal information to third parties when reasonably necessary to operate our business, provide requested services, maintain our website, communicate with customers, or comply with applicable law.
Categories of third parties and service providers may include:
Website hosting and technology providers
Website maintenance and technical service providers
Quote and form service providers
Customer relationship and lead-management providers
Email and communications providers
SMS and messaging providers
Online chat and customer support providers
Analytics providers
Security and fraud-prevention providers
Scheduling and appointment service providers
Professional advisors, such as attorneys, accountants, and insurers
Government authorities or law enforcement when required or permitted by law
Service providers may receive personal information only to the extent reasonably necessary to perform services or functions on our behalf, or as otherwise permitted by law.
We may also disclose personal information:
When required by law
In response to a valid legal process
To protect the rights, safety, and property of Sinatra Movers or others
To investigate fraud, security incidents, or unlawful activity
In connection with a business transaction, such as a merger, acquisition, financing, reorganization, or sale of assets
Sinatra Movers does not sell personal information for monetary consideration.
We do not intentionally disclose personal information to third parties for cross-context behavioral advertising.
If our privacy practices change in the future, we will update this Privacy Policy and provide any notices or choices required by applicable law.
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy and for other legitimate business or legal purposes.
The length of time information is retained may depend on:
The purpose for which the information was collected
Whether you have an ongoing customer relationship with us
Whether the information is needed to provide or document services
Legal, accounting, tax, insurance, or regulatory requirements
The need to resolve disputes
The need to enforce agreements
Security and fraud-prevention requirements
The need to establish, exercise, or defend legal claims
When personal information is no longer reasonably necessary, we may delete, anonymize, or securely dispose of it, subject to applicable legal and business requirements.
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, use, disclosure, alteration, or destruction.
However, no website, internet transmission, electronic communication, or storage system can be guaranteed to be completely secure.
You should use reasonable care when submitting personal information online and should not provide information that is not necessary for your request.
California residents may have certain privacy rights under the California Consumer Privacy Act (“CCPA”), as amended by the California Privacy Rights Act (“CPRA”), where those laws apply.
Depending on applicable law and the circumstances, California residents may have the following rights:
You may have the right to request information about the categories of personal information we collect, the sources from which we collect it, the purposes for which we use it, the categories of third parties to whom it is disclosed, and, where applicable, the specific pieces of personal information we have collected about you.
You may have the right to request deletion of personal information we have collected from you, subject to applicable legal exceptions.
You may have the right to request correction of inaccurate personal information that we maintain about you.
You may have the right to opt out of the sale or sharing of personal information as those terms are defined under applicable California law.
Sinatra Movers does not sell personal information for monetary consideration and does not intentionally share personal information for cross-context behavioral advertising.
Where applicable, you may have the right to limit certain uses or disclosures of sensitive personal information.
We do not request sensitive personal information through our standard quote form unless reasonably necessary for a particular purpose.
You have the right not to receive discriminatory treatment for exercising privacy rights provided by applicable California law.
We will not deny you services, charge you different prices, or provide a different level or quality of service solely because you exercised a privacy right, except as permitted by applicable law.
Depending on how you interact with us, the categories of personal information we may collect include:
Identifiers: such as name, telephone number, and email address.
Customer records information: such as contact information and information you provide when requesting services.
Commercial information: such as information about your requested moving services and transaction-related information.
Internet or network activity: such as IP address, browser information, device information, pages visited, and website interactions.
Geolocation information: such as approximate location information that may be derived from an IP address.
Other information you voluntarily provide: such as notes or messages submitted through our forms or communications.
We collect this information from sources including:
Directly from you
Your interactions with our website
Your communications with us
Service providers that support our website and business operations
We use these categories of information for the business and commercial purposes described in this Privacy Policy.
If you are a California resident and believe you have a privacy right under applicable law, you may submit a request by contacting us.
Sinatra Movers
Phone: 1 (888) 777-2090
Email: sinatramovers@gmail.com
Address: 11848 Kiowa Ave, Los Angeles, CA 90049
Please identify your request as a privacy request and, where possible, specify the right you are seeking to exercise.
For example:
Request to Know
Request to Delete
Request to Correct
Request to Opt Out
We may need to verify your identity before completing certain privacy requests. The information used for verification will be limited to what is reasonably necessary to process the request and protect against fraudulent requests.
We will respond to verified consumer requests within the time period required by applicable law.
Where permitted by applicable California law, you may designate an authorized agent to submit a privacy request on your behalf.
We may require appropriate documentation confirming that the agent is authorized to act on your behalf and may independently verify your identity as required by law.
Our website and services are not directed to children under 13.
We do not knowingly collect personal information from children under 13 through our website.
If you believe that a child has provided personal information to us, please contact us so that we can take appropriate steps to address the situation.
Our website may contain links to websites, applications, or services operated by third parties.
This Privacy Policy does not apply to third-party websites or services that we do not control.
We encourage you to review the privacy policies of third-party websites before providing personal information.
Some browsers offer a “Do Not Track” setting or similar mechanism.
Because there is not a universally accepted standard for responding to all Do Not Track signals, our website may not respond to every browser-based Do Not Track signal.
Where required by applicable law, we will honor legally recognized privacy preference signals.
We may update this Privacy Policy from time to time to reflect changes in our business, website, services, technologies, privacy practices, or applicable legal requirements.
When we make changes, we will update the Effective Date shown at the beginning of this Privacy Policy.
We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, disclose, and protect personal information.
If you have questions about this Privacy Policy or our privacy practices, please contact us:
Sinatra Movers
Phone: 1 (888) 777-2090
Email: sinatramovers@gmail.com
Address: 11848 Kiowa Ave, Los Angeles, CA 90049
Last Updated: August 13, 2026
Give us a call or drop by anytime, we endeavour to answer all enquiries within 24 hours on business days.
sinatramovers@gmail.com
(888) 777-2090
